Real Time Analytics
Merchants Bank Published: November 17, 2023
Winona, MN
Job Type


Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, instant messages and in-person requests for assistance from Information Technology customers experiencing problems with hardware, software, networking, and other computer-related technologies. The position will log all calls, resolve as many calls as possible, and escalate calls to level 2 support when necessary....

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